
Got Questions?
Frequently Asked Questions
π¦ When will my order arrive?
π¦ When will my order arrive?
Orders are processed within 1β3 business days. US delivery takes 5β8 business days after processing. International orders take 7β21 business days depending on destination.
π What battery does this device use and is it included?
π What battery does this device use and is it included?
Battery type and inclusion are listed in the specifications section above. Most rangefinders use a CR2 lithium battery or are USB-C rechargeable. USB-C models include a charging cable. CR2 battery models may or may not include the battery β please check "Package Includes" on this page before ordering.
ποΈ Is this rangefinder tournament legal?
ποΈ Is this rangefinder tournament legal?
Models with a slope switch allow you to disable slope compensation for tournament-legal play. If this product includes a slope switch, it is confirmed in the specifications section. When slope is turned off, the device meets standard tournament rules. Check with your specific tournament organizer if unsure.
π What is the maximum effective range of this device?
π What is the maximum effective range of this device?
The effective range is listed in the product title and specifications section. Real-world range may vary depending on weather conditions, target reflectivity, ambient light, and terrain. Rated range is typically achieved under optimal outdoor conditions against a reflective surface.
π§ Is this device waterproof?
π§ Is this device waterproof?
Water resistance rating varies by model and is listed in the specifications section. Unless explicitly rated IPX4 or higher, the device should be kept away from rain and moisture. We do not recommend submerging any device regardless of its water resistance rating.
π― What does flag lock / pin lock mean?
π― What does flag lock / pin lock mean?
Flag lock causes the device to vibrate briefly when it successfully locks onto the flagstick rather than objects behind it. This confirms you are reading the flag distance, not background trees or hills. Look for the vibration confirmation before reading your measurement.
β°οΈ What does slope compensation mean?
β°οΈ What does slope compensation mean?
Slope compensation adjusts the measured distance based on the incline or decline of the terrain, giving you a "plays like" distance rather than straight-line yardage. Most models include a slope switch to toggle this feature off for tournament-legal play.
π§² Does this model have a magnetic mount?
π§² Does this model have a magnetic mount?
Magnetic mount availability is listed in the product title and specifications. Models with a magnetic mount or magnetic case can attach to a golf cart rail or other metal surface for easy access during play.
π Can I return this item?
π Can I return this item?
es β within 30 days of delivery on unused items in original condition with all accessories, carry case, lens covers, and packaging included. Devices showing signs of use or physical damage are not eligible for return. Email support@shirtvoro.com with your order number to start a return.
π οΈ Is this covered by warranty?
π οΈ Is this covered by warranty?
Yes. All Shirtvoro products carry a 12-month warranty against manufacturing defects under normal use. This does not cover damage from dropping, water exposure beyond the rated resistance, or use outside specified operating conditions. Email support@shirtvoro.com with your order number and photos to make a claim.